Plural Health Launches Smart Digital Solutions to Improve Healthcare in Nigeria
A Nigerian health tech company, Plural Health (formerly Plateaumed), has announced the launch of integrated digital platforms to fix major problems in the African healthcare system—particularly the lack of connection between hospitals, insurers, and patients.
As Nigeria and other African countries move towards universal health coverage, a major barrier remains fragmentation. This means hospitals operate on different systems, insurance processing is slow, and patient records are often hard to access.
Plural Health’s CEO, Dr. Dare Ladejobi, explained, “Healthcare in Africa doesn’t suffer from a lack of digital tools; it suffers from a lack of systems that work together. We’re building the connective infrastructure that makes care delivery smarter, faster, and more equitable.”
How the New Digital Platforms Work
Plural Health has introduced three powerful tools:
NeoEHR: A digital health record platform that supports hospital operations, patient records, inventory management, and even includes payment features.
NeoInsure: Designed for health insurance companies to process claims faster, reduce fraud, and help people in rural areas register for health insurance using mobile apps and USSD.
myNeo: A mobile app for patients to track their medical appointments, see diagnoses, access lab results, and prescriptions—even from different hospitals.
These tools work together to make healthcare delivery more connected, efficient, and inclusive.
“Healthcare in Africa doesn’t suffer from a lack of digital tools; it suffers from a lack of systems that work together. We’re building a connective infrastructure that makes care delivery smarter, faster, and more equitable.”
— Dr. Dare Ladejobi, CEO of Plural Health
How Nigerians Can Benefit
Patients: You can use the myNeo app to follow your medical history, get lab results easily, and avoid repeating tests at different hospitals.
Hospitals: Healthcare centres can simplify patient data management and reduce workload by using NeoEHR.
Insurance Providers: NeoInsure helps streamline claim approvals and reach more people, especially in underserved communities.
Government & NGOs: These platforms can be used to improve nationwide health insurance programs and emergency responses.
Plural Health’s new systems are already making a difference, having supported over one million patient visits across 60+ Nigerian facilities. During COVID-19, the company-built triage tools using WhatsApp, USSD, and phone calls—proving how fast and scalable their tech can be. Now, they are ready to play a major role in building Nigeria’s digital healthcare future.
